The best agents are getting ready for the next normal having successfully navigated this “awkward bit in the middle”. They’re looking at everything – customer expectations, market segmentation and targeting, compelling proposition, competitive advantage, business model, fee structure, culture and also a myriad of outsourcing options to enable faster, profitable growth and to mitigate against […]
I read a report by McKinsey last week that highlighted how the performance gap between the top and bottom performing corporate businesses is widening. As you can see from the chart taken from their report, it’s actually more of a chasm than a gap. My sense is that it’s the same picture for SMEs too […]
Jaynie Smith, best-selling author of ‘Creating Competitive Advantage’ (19 reprints) who regularly appears on all the major US TV networks to discuss business issues, spoke with Property Academy Members from Florida last week. Prior, she had done her research into how UK estate agents describe themselves and here’s the most common 10 things she found […]
This is what the UK and Ireland looked like in c.1300. As you can see, it’s changed quite a bit in the last 720 years, in particular Scotland that’s moved about 45 degrees North. The changes were gradual as evidenced by this map from the late 18th century. […]
I’m grateful to my very good friend, coach and mentor, Bob Battye for sharing a story last week that stopped me in my tracks and really made me think. I belong to a business group that’s similar in it’s methodology to Property Academy but comprises people from different businesses (eg, software, pub chain, cleaning products, […]
I’m delivering a webinar for our members this Wednesday that I feel might be the most important of the 100+ hours we’ve already presented. That’s because it will seek to cause a complete review of the culture of each business and the creation of a culture deck. Why is this so important? Some years ago […]
As the shops reopen from today, some people could be lulled into thinking that we’ve arrived in the next normal – but we’ve not. Until social distancing is over, which many suggest will probably require a vaccine for Covid19 to have been developed, we’re in between the old normal and the next normal, what I’m […]
A major influencer of my thinking, and hopefully understanding about business, is Professor Gary Hamel. Amongst many academic achievements, Gary has been on the faculty of London Business School for 30 years. I’ve read all his books, seen him speak several times and was fortunate to have lunch with him a few years ago. In […]
Property Academy speaker, author and award winning marketer Grant Leboff, made a provocative statement last week: “Covid 19 changes nothing” – (I wonder if you’re having a similar reaction to that of the audience on the webinar?) – after a pause he then added, “it accelerates everything.” I’m sure many of you could cite examples […]
Last week, Property Academy members had the third webinar in a series we’ve delivered with sports psychologist Robbie Anderson (who’s part of Professor Steve Peters’ “Chimp Management” team). Robbie currently oversees the National Performance Programme for England Rugby and he also works with many professional and Olympic athletes as well as business leaders with the […]