For a quarter of a century, Gallup has carried out research into employee engagement. Their global survey measures many aspects of work as seen through the eyes of employees and covers all sectors.

The answers to the 12 questions Gallup have consistently asked, reveal whether an employee is:

A. Engaged
B. Not Engaged
C. Actively Disengaged

When I first became aware of the survey’s existence 20 years ago, the % of employees in the UK who were engaged was around 25%. I remember being shocked that just one in four people were of this mindset – very often teams comprise four people and the thought that on average in this country it’s a 1:3 ratio, positive v negative, was very concerning.

However, the situation today is worse, much worse.

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