We’ve returned to having our Leadership Group meetings in person, and getting to see members’ businesses as well as discussing their challenges and opportunities.

I’ve met with 40 business owners in the last week, and it’s been wonderful to learn of the incredible number of improvements and innovations that have taken place – not to mention nearly every one of our members has had a record year financially.

I asked each of them the same question: “What’s one lesson you’ve learned from this pandemic that you’ll take forward into the next normal?” Although there were a variety of answers, a pattern emerged, and three were repeated over and over.

To read the rest of this newsletter click here.

Join over 6,000 property professionals, including leading estate and letting agents and receive information, insight, ideas and inspiration (four-i) from top estate agency coach Peter Knight, straight to your inbox every Monday. Join now

Find out more about Property Academy and the services we provide here.

Agree or disagree with the views expressed in this newsletter? Share the article and your views on social media today.