Grant Leboff, Property Academy’s marketing expert, speaker and trusted advisor, gave a masterclass on branding for our members last week*. He had five key themes and one that really stood out for me was how to be different in a world of similarity.

Are McDonalds and Burger King different?
What about CocaCola and Pepsi?
Nike and Adidas?
PWC and KPMG?

Of course they are.

Perhaps a better question then, one that Grant posed: “Are they meaningfully different?”

And for me they’re not. I might prefer one over another but if my first choice wasn’t available and I absolutely wanted a burger, coke, pair of trainers or an audit, then each one from the pairs will do.

How about you and your business? Are you different to your competitors? (And I bet you are). But, are you meaningfully different? (My guess is, for many of you, the answer is no, not meaningfully).

Being meaningfully different is really hard. No sooner do you release a new product innovation or a new level of service then your competition copies it. But rather than trying to be meaningfully different there’s something else you can do that will differentiate you.

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