I was 19 when I had my first “management” role. I was promoted from Sales Negotiator to manage a branch of Samuel Rains & Son estate agents (soon after to merge and become Reeds Rains).

Was I the full article? – no way, I was far from that.

But did the gamble pay off for the firm, the team and me personally? Given the branch was slated for closure, and this was the last roll of the dice, then I would like to think so… it certainly was for me, but it’s for others to judge overall.

Eight years later I started my first business, and whilst I’ve learned a lot since, one lesson from those formative years is as powerful for me today as for when I started my leadership career.

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