Understandably there’s been a lot of time and effort invested in changing business models, systems, processes, people, marketing… pretty much everything, as a consequence of the pandemic.

This will continue as the next normal becomes clearer and closer – (we’re not there yet, we’re still in the awkward bit in the middle) – but whatever the future brings there’s much that will continue from the old normal and one set of things in particular that should always be kept front of mind when considering making a change.

To read the rest of this newsletter click here.


Join over 6,000 property professionals, including leading estate and letting agents and receive information, insight, ideas and inspiration (four-i) from top estate agency coach Peter Knight, straight to your inbox every Monday. Join now

Find out more about Property Academy and the services we provide here.

Agree or disagree with the views expressed in this newsletter? Share the article and your views on social media today.