Margaret Thatcher is quoted as saying to a senior civil servant: “I know the what. Don’t tell me the what. Tell me the how.” It distills really well the key difference between leadership and management. To read the rest of this newsletter please click here. Join over 6,000 property professionals, including leading estate and letting […]

We call this blog four-i for a reason. Information, Insight, Ideas, Inspiration. My bet is that many of you right now, have an abundance of one, and not enough of the others. To read the rest of this newsletter please click here. Join over 6,000 property professionals, including leading estate and letting agents and receive […]

I can’t recall ever seeing an unhappy gold medallist at the Olympics. Not one. But that’s not true of those receiving silver – and the range of responses from those on the second position of the podium, from complete joy to borderline despair, seems much wider than those who achieved bronze. It got me thinking […]

Mary Quant is quoted as saying: “Rules are invented for lazy people who don’t want to think for themselves.” Whilst this might be true, I think there are several different types of people who can be identified by their approach to rules, and it’s worth understanding which ones you wish to work with. To read […]

There is a traditional or conventional way to see things. Then there’s your personal viewpoint. There’s also a majority point of view. And a minority. But none are right. To read the rest of this newsletter please click here. Join over 6,000 property professionals, including leading estate and letting agents and receive information, insight, ideas […]

“Most people are other people. Their thoughts are someone else’s opinions, Their lives a mimicry, Their passions a quotation.” Oscar Wilde (De Profundis 1905) Sadly, nearly 120 years later, this feels even more so the case. Indeed, is anything original today? To read the rest of this newsletter please click here. Join over 6,000 property […]

It’s desperately sad how so much that is published, both online and in broadcast media, isn’t true. I’m not just referring to politics, although it’s the cesspit from which much of the practice of lying emanates, but maybe even the majority of communications you and I will receive today will be untrue. For this reason, I frequently […]

Last month we did five events in two weeks, travelling between Glasgow, Manchester, Bristol, Cambridge and London. It was a gruelling schedule, but the feedback from the 557 people who attended and the wonderful sponsors who made it financially possible, made it very worthwhile. We learned/were reminded of many things, including these five: To read […]

We ran a series of roadshows over the last couple of weeks, finishing in Cambridge at a very smart country club venue. Thanks to our brilliant events team, as always, the venue was first class, the staging and AV were all set up in advance of our arrival, but something I wasn’t expecting to see […]

Without fail, every single week, social media is filled with football fans complaining about VAR. And with good reason. In the Premier League the average delay in play due to a review is reported as being 70 seconds which kills the joy of the moment, and worse the decision is all too frequently incorrect. Which […]