Essential coaching for estate agency leaders

If you want to equip your frontline team with effective ways to farm leads, handle fee objections, win instructions, generate more offers and close more sales and lets, make sure you attend this event.

This event is delivered to you by Property Academy & Josh Phegan, in association with our Partnership Group Members.

Our members provide estate agents with ways to generate leads, speed up sales and tenancy progression, improve customer service experience, become more efficient and generate more income.

What’s covered in Leadership Live?

Latest management training from Josh Phegan, the internationally renowned go-to speaker, trainer and coach for high-performance real estate agents and agencies.


7 round-table discussions with leading industry solution providers.

Josh – how to have a bigger future than your past.

  • Latest tactics for building, maintaining and using your existing contact database to make finding leads easy.
  • Discover how to identify the most valuable leads, to ensure you’re having conversations with those who are most likely to need your services now.
  • Take away the tried and tested scripts and dialogues that are proven to be most effective at converting your team’s conversations in to instructions.
  • Explore how to use price, fees and marketing to overcome competitor offerings – including how to win against lower priced competition.
  • Establish what differentiates you from your competition and become more effective at communicating this during listing presentations.
  • Be trained by the best on how to overcome objections, with the best scripts and dialogues in the business.
  • Uncover the secret to meeting your customers’ unmet needs and the killer questions that will reveal them to you.
  • Become versed with Josh’s simple strategies that will help you to create loyal fans.
  • Get the knack of how to manage expectations without losing the deal and how to build bigger fees.

All delegates attending receive a personal workbook, including the templates, scripts and dialogues that will enable them to make an immediate difference.







Tuesday 2nd July 2019
Bristol Marriott Royal, Bristol, BS1 5TA

Thursday 4th July 2019
The Lowry, Salford, Manchester M3 5LH

What are UK agents saying about Josh Phegan?

“An idea a minute! Fast paced and choca-block with fresh approaches and ways to improve.”
Joanne Longstaff, Sarah Mains

“Great event! It was relevant for every role and level of the business that I work at – from negotiators to managers.”
Charlotte Heywood, Haus Properties

“Josh has an incredible passion and desire to inspire people. I felt re-energised and very clear about exactly how I will address the competitor challenges my business is facing.”
James Gaskin, Cowell and Norford

“Great presentation, notes, interaction and visuals. Thank you! Best estate agency workshop I’ve attended in over 32 years.”
Duncan Young, Sanderson Young

“Josh is really motivational and an excellent trainer. The processes and explanations are clear and straight-forward and the workbooks give me all I need to implement what I’ve learned when I get back home.”
Lynne Atkinson, Grisdales

“Wow! Absolutely invaluable content and ideas that will undoubtedly increase profit while up skilling our sales and lettings teams.”
Nigel Keene, White Knights

“I’ve attended multiple workshops led by Josh Phegan and always learn something new.”
Bob Hay, Streets Ahead

Who is Josh Phegan?

Josh Phegan is the internationally renowned go-to speaker, trainer and coach for high-performance real estate agents and agencies. He is the number one preferred trainer for Australia’s top 100 agents and top 50 women in real estate. He personally coaches some of the who’s who in the real estate industry, with his number 1 sales agent personally writing in excess of $10m in fees in one year.

Dynamic, captivating and fast paced, he works with leading real estate agencies at both training and boardroom levels and is available in the UK exclusively through the Property Academy.

Make sure you do not miss Leadership Live.

There is limited availability, so book your places now!

Tuesday 2nd July 2019
Bristol Marriott Royal, Bristol, BS1 5TA

Thursday 4th July 2019
The Lowry, Salford, Manchester M3 5LH

Partnership Group Members that you can speak to at Leadership LIVE

Moneypenny is the #1 Telephone Answering and Live Chat provider to the property industry, thanks to years of collaborative working with the sector’s leading experts and top performing brands. Over 2,500 property companies trust our unique mix of market-leading technology and 80-strong specialist property team (who include ex-sales negotiators and active landlords) to manage their calls and live chat

Claire Smith, Head of Business Development, Moneypenny
Claire joined Moneypenny in 2017, having previously qualified as a solicitor before embarking on a career in business development. At Moneypenny, Claire heads up the business development team, and works closely with individual companies to help them understand their communication pressure points and how utilising technology and Moneypenny people in a clever way can transform their productivity. Claire lives and breathes the industries she works in and is a regular speaker at events.

Joanne Tattum, Business Relationship Manager – Property, Moneypenny
Joanne joined Moneypenny in 2016 as part of the company’s business development team, and is currently focussed on working closely with property professionals and enterprises of every ilk. Joanne is dedicated to developing partnerships, exploring communication opportunities, raising brand awareness and promoting Moneypenny’s services through different marketing channels within varied sectors. Joanne is also responsible for the growth and development of our existing clients.

Sarah Baker, Product Manager, Moneypenny
Sarah has been a part of Moneypenny for 12 years, having first joined as a Moneypenny Receptionist before moving into events management. Sarah is now a key part of the company’s product development team. As a Product Manager, Sarah oversees a team of developers and designers to bring concepts to life. Through creative and strategic vision, she is also able to implement changes in existing products ensuing Moneypenny is at the forefront of communications technology.

 provides a range of services for agents, including self-service panel management with in-built quote tools that improve referral income, tools to fulfil your obligations under the Anti-Money Laundering and Consumer Protection Regulations, EPCs, floorplans, audio tours, land registry documentation and much more.

Simon Birley, Business Development Manager
For 10 years, Simon worked in the agency/portal space with Find-a-Property, Zoopla and On The Market, managing the largest corporate accounts. Having joined Landmark Information Group two years ago, Simon has added his considerable experience to the newly formed and exciting division, Landmark Estate Agent Services (LEAS). Landmark has a suite of market-leading products that help agents deliver more transactions, more quickly with more certainty and less risk. With new products being launched to the market, including our fully integrated compliance solution, it really is an exciting space to work in.

 helps agents secure the second instruction by connecting them with vendors who have not yet sold at a time when they are looking to switch.

Heather Staff, co-founder
Heather Staff is the co-founder of Spectre, the leading prospecting tool for Estate Agents. Winner of Tech Company of the Year (Small) 2019*, Spectre has revolutionised prospecting for Estate Agents. Since launching in 2016, property worth a combined value of over £6bn has instructed a Spectre agent as a direct result of their proprietary software. Prior to co-founding Spectre, Heather was an Associate Director in KPMG’s Global Turnaround team, working with some of the world’s best known brands to achieve performance improvement. Heather has extensive family experience within estate agency. She recognises the vital role that agents play and is passionately committed to building technology that optimises and enhances their business. *Prolific North Tech Awards 2019.

Phill Prince, Sales Consultant
Phill has 15 years’ industry experience from area level in a corporate agency to starting his own award-winning independent agent, of which he credits Spectre as a driving force in the growth of the business.  Latterly he has extensive experience within the proptech space and is passionate about building relationships with agents to realise growth through both modern and traditional methods.

Dataloft translates real-time property analytics in to charts, infographics and market reports, enabling agents to share local property market knowledge in a more engaging way and establish / retain their reputation as the local property expert.

Rory Black, Director

Rory is an experienced marketer with many years experience in executive positions in top advertising agencies. He uses his skills to help promote Dataloft and advise our clients on getting the most from our products. He is particularly involved in our online subscription tool, Inform, and loves to help subscribers find an edge by using market insight.

Rebecca Gill, Senior Analyst and Inform Customer Success
Ex-Savills director, Rebecca is an experienced international property market analyst who has provided insight on markets around the world. Leading the Inform customer success team, her skillset is perfect for helping Inform subscribers understand the Inform analytics, as well as helping them maximise their return on investment.

Kerfuffle provides discounts on supplier products and services, based on a minimum number of agents taking up the deal, enabling small independent agents to achieve the buying power of a much larger one.

Simon Whale, Founder
Simon has been a mainstay in the CRM space for agency for the last two decades. He was previously a director at Reapit where he helped them become the market leading provider before selling the business in 2017. In that time Simon has built strong relationships with suppliers and agents which secures the very foundation of Kerfuffle’s philosophy – ‘bringing agents and suppliers together in a partnership that works for everyone’.


ActivePipe is a marketing automation platform designed specifically for estate agents. Their state-of-the-art email builder and advanced reporting is helping agents around the world get ahead of the competition.

Ian Westerling, UK Operations Director
A seasoned property professional with over 32 years worth of experience in the UK property industry including senior positions with Chesterton Humberts, Hamptons International and Strutt & Parker. Ian’s experience encompasses residential sales & lettings, land & new homes, country houses and investments. He now heads up the UK business for ActivePipe, a marketing automation platform rich in features that are transforming the estate agency industry.

Jon Stubbs, Business Development Manager
As a member of the ActivePipe team Jon prides himself in offering an innovative approach to prospecting, making your sales activity more effective by analysing clients’ behaviours and interactions. With over 20 years’ experience as an estate agent and a strong understanding of PropTech he is highly knowledgeable and can prescribe a realistic and supportive approach to estate agents looking to grow their business.


agentOS is a ‘Lifeblood’ operating system making it easier for agents to connect to their partners and tools that work best for their business, whilst still being a great CRM system.

Glyn Trott, Director, agentOS
Glyn is the MD and Owner of agentOS (formerly LetMC).  Glyn started life as a letting agent and in 2003 decided that he needed software for his business so went out an built it. Glyn’s mantra is that he loves helping solve agents’ problems.  He is keen to share his insights and experience of the industry. Keen on technology and especially PropTech Glyn has created agentOS as a CRM that connects all your Proptech.


Peter Knight, Founder
Former MD of Jackson Property Services, Peter spearheaded the agency’s growth from 3 to 34 branches and then to 125 branches, following its sale to Halifax Property Services. He went on to become an award-winning speaker, author of best-selling business book, the Highly Effective Marketing Plan and in-demand estate agency business coach in the UK, USA and Australia.

Tuesday 2nd July 2019
Bristol Marriott Royal, Bristol, BS1 5TA

Thursday 4th July 2019
The Lowry, Salford, Manchester M3 5LH

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