The Property Academy is the UK Property Industry’s pre-eminent business improvement and events company.

We provide information, insight, ideas and inspiration (four-i) for individuals and companies in the property industry.

Founded in 2008, the Property Academy exists to improve business performance and service standards. We encourage, challenge and motivate our members to improve their personal, business and customer service performance.

We’re passionate about improving customer service by providing training to our members, estate agency owners and teams and by championing, recognising and rewarding those estate and letting agents and suppliers that are truly delivering the best service levels.

The Property Academy shares four-i with contributions from expert speakers in the following ways:

Additionally we carry out the largest independent national consumer surveys. Each year, approximately 5,000 people take part in the Home Moving Trends, Landlord and Tenant Surveys, providing us with the latest views and experiences of buyers and vendors, landlords and tenants. We have over a decade of data, enabling us to understand and track changes in consumer expectations.

In 2017, supported by Rightmove, we launched the EA Masters and Best Estate Agent Guide Awards to identify and recognise the top 20% of agents in the country following an assessment of the industry’s 25,000+ estate agency branches.

We have listed those agents that performed to the highest standards in the Best Estate Agent Guide to help consumers find and work with those agents that we have assessed and found to be among the best.